This Privacy Policy explains how AZ Computer Services (“we,” “us,” or “our”) collects, uses,
shares, and protects your information when you visit azcomputer.services or use our services,
including computer repair, website development, and hosting (collectively, the “Services”).
1. Information We Collect
- Contact Data: name, email address, phone number, mailing address.
- Account & Billing: service history, invoices, payment method details (processed by our PCI-compliant payment processors; we do not store full card numbers).
- Technical Data: IP address, device and browser info, pages viewed, time on site, referring URLs.
- Support Data: diagnostics, system specs, logs and files you choose to share for troubleshooting.
- Hosted Content: website/application files and configuration data you upload to our servers.
- Cookies & Similar Tech: used for authentication, preferences, analytics, and site performance (see Section 6).
2. How We Use Your Information
- Provide, operate, and improve the Services.
- Set up and maintain hosting, domains, backups, and security.
- Process payments and send invoices/receipts.
- Communicate about support, updates, and important notices.
- Monitor performance, debug, and prevent fraud/abuse.
- Comply with legal obligations and enforce our Terms.
3. Legal Bases for Processing (EEA/UK Visitors)
- Contract: to deliver requested Services.
- Legitimate Interests: site security, service improvement, communications about your account.
- Consent: where required (e.g., certain cookies/marketing).
- Legal Obligations: tax, accounting, and compliance requirements.
4. How We Share Information
- Vendors/Processors: payment processors, email providers, data centers, and tools used to deliver our Services (bound by confidentiality and data protection obligations).
- Legal/Compliance: to comply with law, court orders, or to protect rights, safety, and security.
- Business Transfers: in a merger, acquisition, or asset sale, your data may be transferred.
- We do not sell personal information for money. See Section 10 for opt-out of “sale/share” under California law.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of
transmission or storage is 100% secure; risk cannot be completely eliminated.
6. Cookies & Similar Technologies
We use cookies for essential site functions (e.g., session management), preferences, analytics, and performance.
You can control cookies via your browser settings. Blocking certain cookies may impact site functionality.
- Essential: required for login and core features.
- Analytics: help us understand usage and improve the site.
- Preferences: remember your settings (e.g., language, theme).
7. Data Retention
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes,
and enforce agreements. Hosted content and backups may persist for a limited period after cancellation for recovery
and audit purposes, then are deleted or anonymized per our retention schedules.
8. Your Privacy Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Data portability (receive a copy in a machine-readable format).
- Withdraw consent where processing is based on consent.
To exercise rights, email us at
[email protected].
We may need to verify your identity before fulfilling requests.
9. California Privacy (CCPA/CPRA)
California residents have the right to know, delete, correct, and opt-out of the “sale” or “sharing” of personal information,
and to limit use of sensitive personal information. We do not sell personal information for money. Some analytics or ad tech
could be considered “sharing” under California law.
- Right to Know: categories and specific pieces of personal information we collected.
- Right to Delete/Correct: request deletion or correction of personal information.
- Right to Opt-Out of Sale/Share: email
[email protected]
with “Do Not Sell or Share My Personal Information.”
- Right to Non-Discrimination: we won’t discriminate for exercising your rights.
10. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them.
If you believe a child provided personal information, contact us to request deletion.
11. International Data Transfers
If you access the Services from outside the United States, your information may be transferred to, stored, and processed
in the U.S. and other countries where our vendors operate. We take steps to ensure appropriate safeguards are in place.
12. Third-Party Links & Services
Our site may link to third-party websites or integrate third-party services (e.g., payment processors, analytics).
Their privacy practices are governed by their own policies. We are not responsible for their content or practices.
13. Changes to This Policy
We may update this Privacy Policy periodically. We will post the updated version with a new Effective Date.
Your continued use of the Services after changes means you accept the updated Policy.
